Terms & Conditions

1About Growth Station

Growth Station Digital Marketing and Software Agency, operating under the brand name Growth Station, is a strategic growth, digital marketing, creative, technology, and software solutions agency established in the Arab Republic of Egypt and working with businesses and brands across Egypt, the Gulf Cooperation Council (“GCC”), and other markets.

Our services may include, without limitation:

• Business, brand, and growth strategy;
• Brand positioning and strategic consulting;
• Marketing strategy and campaign planning;
• Social media strategy and management;
• Content strategy, content creation, and creative services;
• Digital advertising and performance marketing;
• Lead generation and customer acquisition initiatives;
• Branding and visual identity services;
• Website design and development;
• Landing pages and digital experience development;
• Software development, automation, and other digital solutions;
• Analytics, reporting, optimization, and related consulting services; and
• Other marketing, technology, creative, consulting, or digital services agreed with a client.

Information regarding our services on the Website is provided for general informational purposes only.

The exact scope, deliverables, timeline, pricing, responsibilities, intellectual property arrangements, payment terms, and other conditions applicable to a particular project will be specified separately in the relevant proposal, quotation, Statement of Work, service agreement, contract, or other written agreement between Growth Station and the client.

2Website Use

You may use the Website only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the Website in violation of any applicable law or regulation;
• Attempt to gain unauthorized access to the Website, its servers, systems, databases, accounts, or connected infrastructure;
• Introduce viruses, malware, malicious code, automated attacks, or other harmful material;
• Interfere with the Website’s operation, security, availability, or performance;
• Scrape, crawl, extract, reproduce, or systematically collect Website content through automated means without our prior written permission;
• Attempt to bypass security or access restrictions;
• Impersonate Growth Station or falsely suggest an affiliation, sponsorship, partnership, or endorsement by Growth Station;
• Use information obtained through the Website for fraudulent, deceptive, unlawful, or unauthorized commercial purposes;
• Copy, reproduce, distribute, modify, republish, or commercially exploit Website materials except where expressly permitted by Growth Station; or
• Use the Website in any manner that may unlawfully damage Growth Station, its clients, its reputation, systems, or other users.

Growth Station reserves the right to restrict, suspend, or terminate access to the Website where we reasonably believe these Terms have been violated or where necessary to protect the Website, Growth Station, our clients, or other users.

3Inquiries, Consultations & Project Requests

Submitting a contact form, requesting a consultation, communicating with our team, receiving an initial recommendation, or discussing a potential project does not automatically create a contractual relationship between you and Growth Station.

No project shall be considered formally accepted until the applicable scope, commercial terms, pricing, responsibilities, and any required proposal, agreement, or contract have been approved by both parties in the manner specified by Growth Station.

Any initial discussion, estimate, audit, consultation, recommendation, strategy, proposal, timeline, or quotation may be subject to revision following further discovery or changes in the client’s requirements.

Growth Station reserves the right to accept or decline any potential project or engagement at its discretion, subject to applicable law.

4Client Service Agreements

Paid professional services provided by Growth Station may be governed by a separate:

• Proposal;
• Quotation;
• Statement of Work (“SOW”);
• Service Agreement;
• Retainer Agreement;
• Project Contract; or
• Other written commercial agreement.

Such agreements may specify, among other matters:

• Scope of work;
• Deliverables;
• Project phases;
• Timelines and milestones;
• Fees and payment schedules;
• Revision limits;
• Client responsibilities;
• Approval procedures;
• Intellectual property ownership;
• Confidentiality obligations;
• Data processing requirements;
• Third-party costs;
• Termination rights; and
• Ongoing support, maintenance, or service levels.

If there is any conflict between these Website Terms and a signed client agreement concerning professional services, the signed client agreement will take precedence in relation to that engagement.

5Proposals, Pricing & Payments

Any prices, packages, estimated budgets, promotional offers, or service descriptions displayed on the Website are indicative unless expressly stated otherwise.

Final pricing may depend on factors including project scope, complexity, required resources, platforms, deliverables, timeline, third-party costs, advertising budget, production requirements, and the level of ongoing support required.

Unless otherwise agreed in writing:

• Fees quoted by Growth Station apply only to the services and deliverables identified in the relevant proposal or agreement;
• Work outside the agreed scope may be treated as additional work and quoted separately;
• Advertising spend, media budgets, hosting, domains, software subscriptions, paid plugins, stock materials, fonts, licences, production expenses, influencers, creators, third-party contractors, and other external costs are not included unless expressly stated;
• Payment schedules and due dates will be specified in the applicable proposal, invoice, or agreement; and
• Growth Station may suspend work, services, access, or delivery where payments become overdue, subject to the relevant client agreement and applicable law.

Promotional offers may be subject to separate eligibility requirements, availability, deadlines, or other conditions communicated in connection with the relevant offer.

6Changes in Scope

Client requests that materially change the originally agreed scope, deliverables, functionality, requirements, number of revisions, project timeline, campaign structure, creative direction, technical specifications, or required resources may be treated as a change in scope.

Growth Station may provide an updated quotation, timeline, or change request before proceeding with additional work.

Delays resulting from additional requests, delayed approvals, missing information, changes in direction, or other client-requested modifications may affect previously estimated delivery dates.

Growth Station is not required to perform material work outside the agreed scope unless such additional work has been approved in accordance with the applicable project agreement.

7Client Responsibilities

Where you engage Growth Station for professional services, you are responsible for providing accurate, complete, lawful, and timely information and materials reasonably necessary for the project.

This may include:

• Brand assets;
• Product or service information;
• Account access;
• Login credentials through appropriate secure channels;
• Advertising account permissions;
• Website or hosting access;
• Images, videos, logos, music, and other media;
• Pricing and commercial information;
• Legal or regulatory disclosures;
• Internal approvals; and
• Feedback required for project completion.

You represent and warrant that you have the necessary rights, licences, permissions, consents, and authority to provide any materials, information, personal data, or access supplied to Growth Station.

Growth Station will not be responsible for delays, additional costs, campaign interruption, reduced performance, technical limitations, or other consequences resulting from incomplete or inaccurate information, delayed feedback or approvals, restricted access, or failure by the client to fulfil agreed responsibilities.

8Client Data & Data Processing

Certain Growth Station services may require us to process information or personal data provided by, collected for, or otherwise handled on behalf of a client.

This may include data relating to:

• Leads;
• Prospective customers;
• Campaign audiences;
• CRM records;
• Website users;
• Customer journeys;
• Advertising audiences;
• Analytics;
• Marketing campaigns;
• Digital integrations; or
• Other information reasonably required to provide the agreed services.

Where a client provides personal data to Growth Station or authorizes Growth Station to process personal data on the client’s behalf, the client represents and warrants that it has all necessary rights, permissions, notices, consents, and other lawful authority required to collect, use, disclose, and provide that information for the agreed purposes.

Where applicable, the client may act as the party determining the purposes and means of processing, while Growth Station may process relevant information on the client’s documented instructions, subject to the applicable agreement and data protection law.

Where required, the parties may enter into additional data processing terms or a separate Data Processing Agreement (“DPA”).

Further information regarding Growth Station’s handling of personal information is provided in our Privacy Policy.

9Marketing & Performance Disclaimer

Growth Station aims to develop strategies, campaigns, creative work, technology, and digital solutions designed to support our clients’ business objectives.

However, marketing and business outcomes depend on numerous factors outside Growth Station’s reasonable control.

Unless expressly guaranteed in a signed written agreement, Growth Station does not guarantee any specific level of:

• Sales;
• Revenue;
• Profit;
• Return on advertising spend (ROAS);
• Return on investment (ROI);
• Leads;
• Conversions;
• Followers;
• Engagement;
• Reach;
• Search engine rankings;
• Website traffic;
• Customer acquisition cost;
• Campaign performance; or
• Business growth.

Performance may be affected by market conditions, competition, pricing, product or service quality, customer demand, platform algorithms, advertising auctions, economic conditions, sales processes, client responsiveness, account history, budget levels, third-party platform decisions, and other external factors.

Any forecasts, targets, projections, benchmarks, strategic recommendations, expected results, or performance estimates provided by Growth Station are professional estimates and should not be interpreted as guaranteed outcomes unless explicitly stated otherwise in a signed written agreement.

10Advertising Platforms & Third-Party Services

Growth Station may work with independent third-party platforms and services, including social networks, advertising platforms, search engines, analytics providers, hosting companies, software providers, content management systems, CRM providers, cloud providers, payment providers, artificial intelligence providers, and other technology services.

Such platforms and providers operate independently of Growth Station.

Growth Station does not control and cannot guarantee:

• Platform availability;
• Algorithm changes;
• Advertising account approval;
• Advertisement approval;
• Account suspension or restriction;
• Changes in advertising policies;
• Changes in platform pricing;
• Changes in APIs or functionality;
• Search engine ranking algorithms;
• Platform outages;
• Accuracy or completeness of third-party analytics data; or
• Continued availability of any third-party feature or service.

Where reasonably possible, Growth Station may assist clients in addressing such issues, but Growth Station is not responsible for independent decisions, outages, restrictions, suspensions, policy changes, pricing changes, or other actions taken by third-party providers.

11Websites, Software & Digital Development

Where Growth Station provides website development, software development, integrations, automation, landing pages, mobile applications, or other technical services, the specific functionality and technical requirements will be governed by the relevant proposal or project agreement.

Unless otherwise agreed in writing:

• Compatibility will be based on the browsers, devices, platforms, and technical environments identified in the agreed project scope;
• New requirements requested after project approval may require additional development fees and time;
• Third-party integrations depend on the availability and functionality of external services and APIs;
• Growth Station cannot guarantee that third-party services, APIs, plugins, or platforms will remain unchanged or continuously available;
• Hosting, domain renewal, plugin licences, external APIs, maintenance, cybersecurity monitoring, backups, updates, or technical support after project completion are not automatically included unless expressly stated; and
• Changes made to delivered work by the client or another third party may affect functionality, security, compatibility, or performance and may fall outside Growth Station’s responsibility.

12Intellectual Property — Growth Station Website

Unless otherwise stated, all materials appearing on the Growth Station Website are owned by, licensed to, or lawfully used by Growth Station and are protected by applicable intellectual property laws.

This includes, without limitation:

• Growth Station’s name and logo;
• Website design;
• Branding;
• Graphics;
• Text and copy;
• Videos;
• Images;
• Illustrations;
• Case studies;
• Presentations;
• Publicly displayed strategies;
• Frameworks;
• Templates;
• Website code;
• Layouts;
• Concepts; and
• Other proprietary materials.

You may view publicly available Website material for personal, legitimate, and informational purposes.

Without prior written permission from Growth Station, you may not:

• Republish Website material;
• Reproduce or duplicate Website content for commercial purposes;
• Sell, rent, sublicense, or commercially exploit Website material;
• Modify and present Growth Station work as your own;
• Redistribute proprietary Growth Station content;
• Copy Growth Station’s branding, design systems, strategies, frameworks, methodologies, or creative concepts; or
• Use Growth Station trademarks, logos, or visual assets in a manner suggesting unauthorized affiliation or endorsement.

All rights not expressly granted are reserved.

13Intellectual Property — Client Projects

Ownership and licensing of intellectual property created in connection with a client project will be determined by the applicable proposal, Statement of Work, or client agreement.

Depending on the project, this may distinguish between:

• Final approved deliverables;
• Drafts and preliminary concepts;
• Rejected or unused concepts;
• Working files;
• Editable or source files;
• Source code;
• Pre-existing Growth Station materials;
• Proprietary frameworks;
• Templates;
• Internal tools and systems;
• Licensed third-party assets;
• Stock materials;
• Fonts;
• Plugins;
• Software libraries; and
• Other third-party intellectual property.

Unless otherwise agreed in writing, Growth Station retains ownership of its pre-existing intellectual property, internal methodologies, systems, know-how, templates, frameworks, processes, tools, reusable creative elements, and reusable technical components.

Unless otherwise stated in the applicable client agreement, any agreed transfer or assignment of intellectual property rights in final client-specific deliverables shall take effect only after Growth Station has received full payment of all amounts due in connection with those deliverables.

Unless expressly included in the agreed scope or transferred under a separate written agreement, drafts, rejected concepts, unused creative directions, internal working files, proprietary methodologies, templates, and preliminary materials remain the property of Growth Station.

Third-party materials remain subject to the licence terms and ownership rights of their respective owners.

14Client Materials & Third-Party Rights

When you provide Growth Station with logos, photographs, videos, music, written materials, trademarks, customer information, datasets, designs, claims, or other assets, you represent and warrant that:

1. You own the relevant rights or have obtained all necessary permissions, licences, and consents;
2. Their use by Growth Station for the agreed project will not unlawfully infringe or violate the rights of any third party; and
3. The information, representations, and claims contained in those materials are accurate and lawful.

Growth Station may decline to publish, distribute, advertise, or otherwise use material that we reasonably believe may violate applicable law, platform rules, intellectual property rights, privacy rights, advertising standards, or professional standards.

15Portfolio & Case Studies

Unless otherwise agreed in writing or restricted by confidentiality obligations, Growth Station may display publicly released client work, the client’s name and logo, and non-confidential project information in Growth Station’s portfolio, Website, social media channels, presentations, proposals, credentials, award submissions, and case studies.

Growth Station will not knowingly disclose confidential, unpublished, commercially sensitive, proprietary, or protected client information solely for promotional or portfolio purposes without appropriate authorization.

Where a separate agreement contains specific confidentiality or portfolio restrictions, those provisions will take precedence.

16Confidentiality

Information submitted through public sections of the Website should not be considered confidential unless Growth Station has expressly agreed otherwise.

Confidentiality obligations relating to a client project may be governed by a separate service agreement, non-disclosure agreement (“NDA”), proposal, Statement of Work, or other written agreement.

You should not submit passwords, payment credentials, highly sensitive personal information, confidential business information, or other protected information through general Website contact forms unless specifically instructed to do so through an appropriate secure process.

Growth Station will take reasonable measures to protect confidential information entrusted to it in accordance with applicable agreements and legal requirements.

17Artificial Intelligence & Technology-Assisted Services

Growth Station may use artificial intelligence, automation, machine-learning systems, and other technology-assisted tools as part of its internal workflows or in connection with certain services where appropriate.

Such tools may be used for purposes including:

• Research;
• Ideation;
• Analysis;
• Content assistance;
• Design exploration;
• Development support;
• Workflow automation;
• Optimization;
• Quality assurance; and
• Other operational or service-related purposes.

Use of such tools does not transfer ownership of third-party technologies, platforms, models, software, or their underlying intellectual property to the client.

Where third-party artificial intelligence or technology platforms are used, their availability, functionality, outputs, security, and terms may be subject to the relevant provider’s policies and limitations.

Growth Station will use reasonable professional judgment when incorporating technology-assisted outputs into client work.

Where personal information is processed using artificial intelligence or technology-assisted tools, such processing will be handled subject to applicable data protection requirements, Growth Station’s Privacy Policy, and any relevant client agreement or data-processing terms.

Any specific restrictions concerning confidential information, proprietary data, personal data, or use of artificial intelligence tools may be addressed in the applicable client agreement.

18Cookies & Similar Technologies

The Website may use cookies and similar technologies necessary to operate the Website and, where applicable, support functionality, analytics, performance measurement, user experience, advertising, or marketing activities.

Certain technologies may be provided by independent analytics, advertising, social media, or technology providers.

Where required by applicable law, non-essential cookies or similar tracking technologies will be used subject to applicable consent requirements.

Detailed information concerning the categories and purposes of cookies and similar technologies, personal information collected through them, and relevant privacy practices is provided in Growth Station’s Privacy Policy and any cookie consent or preference mechanism made available on the Website.

Users may also be able to manage certain cookies through their browser settings. Disabling certain technologies may affect Website functionality or user experience.

19Privacy & Personal Data

Growth Station collects and processes personal information in accordance with its Privacy Policy and applicable data protection requirements.

Depending on your interaction with Growth Station, personal information may be used for purposes including:

• Responding to inquiries;
• Arranging consultations;
• Communicating regarding potential or existing services;
• Providing agreed services;
• Managing client relationships;
• Operating and improving the Website;
• Maintaining appropriate business records;
• Supporting marketing and business development activities where permitted;
• Protecting Growth Station’s systems and operations; and
• Complying with applicable legal or regulatory obligations.

Growth Station’s Privacy Policy forms part of these Website Terms and should be read together with them.

The Privacy Policy provides further information regarding the categories of personal information we may collect, purposes and legal grounds for processing where applicable, cookies and similar technologies, sharing, retention, security, international transfers, privacy rights, and how to contact Growth Station regarding privacy matters.

Where a separate client agreement or Data Processing Agreement contains specific data-processing requirements, those provisions will apply to the relevant engagement to the extent specified in that agreement.

20Third-Party Websites & Links

The Website may contain links to websites, platforms, services, or content operated by independent third parties.

Such links are provided for convenience or informational purposes and do not necessarily constitute an endorsement, sponsorship, recommendation, or partnership.

Growth Station does not control third-party websites and is not responsible for their:

• Content;
• Availability;
• Security;
• Privacy practices;
• Terms;
• Products;
• Services; or
• Accuracy.

Your use of third-party websites and services is subject to the terms, privacy policies, and practices of those third parties.

21Linking to Growth Station

You may link to publicly available pages of the Growth Station Website provided that the link:

• Is lawful and not misleading;
• Does not falsely suggest that Growth Station sponsors, endorses, or is affiliated with your organization;
• Does not damage, misrepresent, or unfairly exploit Growth Station’s reputation; and
• Does not display Growth Station content in a deceptive or unlawful context.

You may not use Growth Station’s logo, trademarks, or proprietary artwork for linking, advertising, or promotional purposes without our prior written permission.

Growth Station reserves the right to request removal of any link where we reasonably consider the link inappropriate, misleading, harmful, unlawful, or unauthorized.

22Framing & iFrames

You may not frame, mirror, reproduce, embed, or otherwise alter the presentation of the Growth Station Website in a manner that makes the Website or its content appear to form part of another website, application, platform, or service without Growth Station’s prior written authorization.

23Accuracy of Website Information

Growth Station aims to keep information on the Website accurate and reasonably up to date.

However, Website content is provided primarily for general informational purposes, and Growth Station does not warrant that all information will always be complete, current, error-free, or suitable for a particular business purpose.

Service descriptions, team information, capabilities, offers, availability, pricing, case studies, and other Website information may be added, changed, corrected, or removed from time to time without prior notice.

24Website Availability

Growth Station does not guarantee that the Website will always be available, uninterrupted, secure, or free from errors or technical issues.

We may temporarily suspend, modify, update, restrict, or discontinue any part of the Website for maintenance, security, operational, commercial, or technical reasons.

To the maximum extent permitted by applicable law, Growth Station will not be responsible for losses arising solely from temporary Website unavailability or technical interruptions beyond our reasonable control.

25Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its publicly available content are provided on an “as is” and “as available” basis.

Growth Station makes no representation or warranty that:

• The Website will meet every user’s individual requirements;
• Access will always be uninterrupted or error-free;
• Website information will always be completely accurate, complete, or current;
• The Website will be entirely free from technical defects or security risks; or
• General information displayed on the Website will produce any particular business or commercial outcome.

Nothing on the Website constitutes legal, financial, tax, investment, accounting, or other regulated professional advice unless expressly identified as such and provided by an appropriately qualified professional.

Users are responsible for obtaining appropriate professional advice where required.

26Limitation of Liability

To the maximum extent permitted by applicable law, Growth Station and its directors, officers, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, exemplary, or purely economic losses arising from or relating to the use of, or inability to use, the Website.

This may include loss of profits, opportunities, revenue, business, goodwill, anticipated savings, or data arising from reliance on general Website information or circumstances outside Growth Station’s reasonable control.

Nothing in these Terms excludes or limits liability where such liability cannot lawfully be excluded or limited.

Liability relating to paid professional services, deliverables, campaigns, development work, data processing, or other client engagements will be governed primarily by the applicable client agreement and any applicable mandatory law.

27Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Growth Station, its directors, officers, employees, contractors, and representatives harmless against claims, losses, liabilities, damages, and reasonable costs arising from:

• Your unlawful use of the Website;
• Your material breach of these Terms;
• Materials, information, or data you provide that unlawfully infringe or violate a third party’s rights;
• Your violation of applicable law; or
• Fraudulent, illegal, misleading, or unauthorized activity carried out through your use of the Website.

Any indemnification obligations connected to professional client services may be further addressed in the applicable project, service, or data-processing agreement.

28Suspension & Termination

Growth Station may restrict, suspend, or terminate access to the Website where reasonably necessary to protect:

• Website security;
• Growth Station;
• Our clients;
• Other users;
• Our intellectual property;
• Our systems or infrastructure; or
• Compliance with applicable law.

Termination or suspension of a commercial client engagement will be governed by the termination provisions contained in the relevant client agreement.

29Force Majeure

To the extent permitted by applicable law, Growth Station will not be responsible for delays, interruptions, or failure to perform obligations resulting from circumstances beyond its reasonable control.

Such circumstances may include natural disasters, governmental actions, war, civil disturbance, epidemics or pandemics, strikes, power failures, telecommunications or internet outages, infrastructure failures, cyberattacks, third-party platform failures, service provider outages, or other events outside Growth Station’s reasonable control.

For client projects, any additional force majeure provisions contained in the relevant service agreement will apply.

30Changes to These Terms

Growth Station may revise these Terms from time to time to reflect changes in:

• The Website;
• Our services;
• Business operations;
• Technology;
• Applicable legal or regulatory requirements; or
• Internal policies and procedures.

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the Website following publication of updated Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Changes to these Website Terms will not automatically modify an existing signed client agreement unless such modification is made in accordance with the terms of that agreement.

31Severability

If any provision of these Terms is determined by a competent court or authority to be unlawful, invalid, or unenforceable, that provision will be interpreted, modified, or limited to the minimum extent necessary, and the remaining provisions will continue in full force to the extent permitted by applicable law.

32No Waiver

Failure or delay by Growth Station in enforcing any provision of these Terms does not constitute a waiver of that provision or of Growth Station’s right to enforce it in the future.

Any waiver must be expressly made in writing by an authorized representative of Growth Station.

33Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt, without prejudice to any mandatory laws, data protection requirements, consumer protections, or other legal rights that may apply under the laws of another jurisdiction.

Where Growth Station provides services to clients or conducts activities in jurisdictions within the Gulf Cooperation Council (“GCC”), including the Kingdom of Saudi Arabia, United Arab Emirates, State of Kuwait, State of Qatar, Kingdom of Bahrain, and Sultanate of Oman, Growth Station will comply with mandatory local laws and regulatory requirements applicable to the relevant activity to the extent required by law.

Unless otherwise required by applicable law or agreed in a separate written client agreement, any dispute arising from or relating specifically to these Website Terms shall be subject to the jurisdiction of the competent courts of the Arab Republic of Egypt.

Individual client service agreements may contain separate provisions concerning governing law, jurisdiction, dispute resolution, mediation, or arbitration. Where such provisions apply, they will govern the relevant client engagement.

34Relationship With Other Agreements & Policies

These Terms should be read together with Growth Station’s Privacy Policy and any other policies, notices, or agreements expressly applicable to your use of the Website or engagement with Growth Station.

Where a separate proposal, Statement of Work, service agreement, Data Processing Agreement, NDA, or other signed written agreement applies to a client engagement, that agreement may contain additional or different terms.

In the event of a conflict concerning a specific paid client engagement, the applicable signed client agreement will take precedence to the extent of that conflict.

35Contact Us

If you have questions regarding these Terms & Conditions, please contact:

Growth Station Digital Marketing and Software Agency Operating as Growth Station

Website: growthstationco.com Email: info@growthstationco.com Phone: +20 128 133 8483 Country: Egypt

For privacy-related questions or requests, please refer to our Privacy Policy or contact us using the email address above.