Privacy Policy

1About Growth Station

Growth Station Digital Marketing and Software Agency, operating under the brand name Growth Station, is a strategic growth, digital marketing, creative, technology, and software solutions agency established in the Arab Republic of Egypt.

Our services may include:

• Business, brand, and growth strategy;
• Marketing strategy and campaign planning;
• Social media strategy and management;
• Content strategy and creation;
• Digital advertising and performance marketing;
• Lead generation and customer acquisition;
• Branding and visual identity;
• Website design and development;
• Landing pages and digital experiences;
• Software development and digital solutions;
• Automation and digital integrations;
• Analytics, reporting, and optimization;
• Consulting; and
• Other related marketing, creative, technology, and digital services.

For questions concerning this Privacy Policy or the way Growth Station processes personal information, please use the contact information provided in the Contact Us section below.

2Scope of This Privacy Policy

This Privacy Policy may apply to personal information collected or processed through:

• Our Website;
• Website contact and inquiry forms;
• Consultation requests;
• Email communications;
• Phone or WhatsApp communications connected with our services;
• Business development communications;
• Client onboarding processes;
• Meetings and consultations;
• Service delivery;
• Marketing activities;
• Events, campaigns, or promotional initiatives operated by Growth Station;
• Social media interactions with Growth Station; and
• Other direct interactions with Growth Station.

This Privacy Policy does not govern the independent privacy practices of third-party websites, platforms, applications, or services that may be linked to or integrated with our Website or services.

3Information We Collect

The personal information we collect depends on how you interact with Growth Station and the services involved.

A. Information You Provide Directly

When you contact us, submit an inquiry, request a consultation, or communicate with our team, we may collect information including:

• Full name;
• Email address;
• Phone number;
• Company or brand name;
• Job title or professional role;
• Country or general location;
• Information contained in your message or inquiry;
• Information about your business, project, goals, or requirements;
• Preferred communication method;
• Meeting or consultation information; and
• Other information you voluntarily provide.

Our Website contact form may allow visitors to submit information such as their full name, email address, phone number, and message.

B. Client & Business Information

If you become a Growth Station client or enter discussions regarding a potential project, we may collect or process additional information reasonably necessary to evaluate, manage, and deliver the engagement.

This may include:

• Business contact details;
• Company information;
• Billing and invoicing information;
• Project requirements;
• Brand guidelines;
• Business objectives;
• Marketing and campaign information;
• Advertising account information;
• Social media account access or permissions;
• Website or hosting information;
• Technical requirements;
• Content and creative assets;
• Analytics information;
• Customer or audience information supplied by the client where necessary;
• Project communications;
• Approvals and feedback;
• Contractual information; and
• Other information reasonably required to deliver the agreed services.

Clients should only provide personal information to Growth Station where they have the necessary legal authority to do so.

C. Information Collected Automatically

When you access or navigate our Website, certain technical information may be collected automatically by our Website infrastructure, hosting providers, analytics technologies, security systems, cookies, or similar tools.

Depending on the technologies used, this may include:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Language settings;
• Referring website or URL;
• Pages visited;
• Date and time of access;
• Approximate geographic region;
• Website interactions;
• Session information;
• Device or online identifiers;
• Traffic and usage information; and
• Technical diagnostic or security information.

This information may be used to operate, secure, analyze, and improve the Website and our digital services.

4Cookies & Similar Technologies

Our Website may use cookies and similar technologies such as pixels, tags, scripts, local storage, analytics technologies, and other tracking or measurement tools.

Cookies are small files or pieces of information stored on or associated with your device when you visit a website.

Depending on the Website configuration and technologies in use, these technologies may be used for purposes including:

• Operating essential Website functions;
• Maintaining Website security;
• Remembering preferences;
• Understanding Website traffic;
• Measuring Website usage and performance;
• Identifying technical problems;
• Improving user experience;
• Measuring the effectiveness of marketing campaigns; and
• Supporting advertising or remarketing activities where applicable.

Cookies and similar technologies may generally fall into categories including:

Strictly Necessary Cookies

These technologies are required or reasonably necessary for the Website to operate, remain secure, or provide requested functionality.

Analytics & Performance Cookies

These technologies may help us understand how visitors interact with the Website, including which pages are visited, how visitors navigate through the Website, and how the Website performs.

Functional Cookies

These technologies may enable additional Website functionality or remember certain choices or preferences.

Advertising & Marketing Cookies

Where used and legally permitted, these technologies may help measure advertising campaigns, understand marketing performance, create or measure audiences, or support relevant advertising.

Where consent is required by applicable law, non-essential cookies or similar tracking technologies will be used subject to the applicable consent requirements.

Where a cookie consent or preference mechanism is made available through the Website, you may use it to manage applicable preferences.

You may also manage or disable certain cookies through your browser settings. Disabling certain technologies may affect Website functionality or user experience.

5How We Use Personal Information

Growth Station may use personal information for the following purposes, where appropriate and permitted by applicable law.

Communication & Inquiries

We may use information to:

• Respond to inquiries;
• Contact potential clients;
• Arrange consultations or meetings;
• Understand project requirements;
• Respond to questions; and
• Communicate regarding our services.

Providing Our Services

We may use information to:

• Evaluate projects;
• Prepare proposals and quotations;
• Develop strategies;
• Deliver marketing, creative, technical, software, or consulting services;
• Manage client projects;
• Provide reports;
• Coordinate campaigns;
• Develop websites, applications, or digital solutions;
• Support integrations or automation;
• Provide support; and
• Fulfil contractual obligations.

Business Administration

We may use information to:

• Maintain appropriate business records;
• Manage client relationships;
• Manage contracts and agreements;
• Process invoices and payments;
• Handle accounting and administrative requirements;
• Manage project documentation; and
• Operate our business.

Website Operation & Improvement

We may use information to:

• Operate and maintain the Website;
• Analyze Website usage;
• Improve Website functionality;
• Diagnose technical problems;
• Improve or develop features;
• Improve user experience; and
• Understand how visitors interact with our Website.

Marketing & Business Development

Where permitted by applicable law, we may use relevant contact information to:

• Communicate about Growth Station services;
• Send business development communications;
• Share company news or updates;
• Inform recipients about relevant services, consultations, offers, or opportunities;
• Send promotional communications where appropriate; and
• Measure the effectiveness of our marketing activities.

You may opt out of applicable direct marketing communications as described in this Privacy Policy.

Security, Fraud Prevention & Legal Compliance

We may use information to:

• Protect our Website, systems, clients, users, and business;
• Detect suspicious or fraudulent activity;
• Prevent misuse;
• Investigate security incidents;
• Enforce our agreements;
• Establish, exercise, or defend legal rights; and
• Comply with applicable legal and regulatory requirements.

6Legal Bases for Processing

Where applicable data protection law requires Growth Station to identify a lawful or legal basis for processing personal information, we may rely on one or more bases recognized and permitted under the applicable law.

Depending on the circumstances, these may include:

Consent

Where you have provided valid consent to a particular use of your personal information and consent is an appropriate or required basis under applicable law.

Where processing relies on consent, you may withdraw that consent in accordance with applicable law.

Withdrawal of consent does not affect processing that lawfully occurred before withdrawal.

Contractual Necessity

Where processing is necessary to:

• Take steps at your request before entering into a contract; or
• Perform obligations under a contract with you.

Legitimate Business Interests

Where recognized and permitted under applicable data protection law, we may process personal information where reasonably necessary for legitimate business purposes.

Such purposes may include:

• Responding to business inquiries;
• Managing client relationships;
• Operating and improving our Website;
• Protecting our systems;
• Preventing fraud;
• Managing our business operations; and
• Conducting appropriate business development activities.

Where applicable, such interests will be considered in light of relevant privacy rights and legal requirements.

Legal or Regulatory Obligations

We may process information where necessary to comply with applicable laws, regulations, court orders, lawful governmental requests, tax requirements, accounting obligations, or other legal or regulatory requirements.

Other Lawful Bases

Where applicable law recognizes another lawful basis relevant to particular processing, Growth Station may rely on that basis where appropriate and permitted.

7Marketing Communications

Growth Station may communicate with existing or prospective business contacts regarding services, consultations, offers, company updates, or relevant business opportunities where permitted by applicable law.

We aim to ensure that marketing communications are appropriate to their intended business purpose.

You may request to stop receiving promotional or direct marketing communications at any time by:

• Using an unsubscribe mechanism where provided; or
• Contacting us at info@growthstationco.com.

Opting out of promotional communications does not prevent Growth Station from sending necessary administrative, contractual, project-related, transactional, security, or legal communications.

Growth Station may retain limited information necessary to record and respect an opt-out request.

8Lead Generation & Business Development

As a business-to-business agency, Growth Station may identify potential business clients or professional contacts through sources including:

• Publicly available business information;
• Company websites;
• Public professional profiles;
• Business directories;
• Public business social media pages;
• Referrals;
• Networking;
• Events;
• Partnerships;
• Marketing campaigns; and
• Other lawful business sources.

Where Growth Station uses professional contact information for business development purposes, such processing will be conducted subject to applicable privacy, electronic marketing, and communications requirements.

Recipients may request that Growth Station stop using their contact information for applicable direct marketing purposes.

9How We Share Personal Information

Growth Station does not sell personal information for monetary compensation.

We may share personal information where reasonably necessary for legitimate business operations, service delivery, legal compliance, or another lawful purpose.

Depending on the circumstances, this may include sharing information with the following categories of recipients.

Service Providers

We may engage service providers supporting functions such as:

• Website hosting;
• Email services;
• Cloud storage;
• Analytics;
• CRM systems;
• Communication tools;
• Project management;
• Accounting;
• Website and software development;
• Cybersecurity;
• Advertising;
• Social media management;
• Data storage;
• Artificial intelligence and automation tools; and
• Other business operations.

Such providers may process information as necessary to provide relevant services, subject to applicable contractual and legal requirements.

Professional Advisers

Information may be shared where reasonably necessary with professional advisers including:

• Lawyers;
• Accountants;
• Auditors;
• Consultants; and
• Other professional service providers.

Employees, Contractors & Business Partners

Where reasonably necessary to deliver services, Growth Station may share relevant information with authorized employees, freelancers, contractors, production partners, developers, designers, media partners, or other specialists.

We aim to limit such access to information reasonably necessary for the relevant role or service.

Advertising & Technology Platforms

Where Growth Station manages marketing campaigns or uses digital marketing, analytics, communication, AI, automation, or other technology tools, relevant information may be processed through third-party platforms.

Such platforms may process information under their own terms and privacy practices depending on the circumstances.

Legal & Regulatory Authorities

We may disclose information where reasonably necessary to:

• Comply with applicable law;
• Respond to lawful governmental or regulatory requests;
• Comply with court orders;
• Respond to legal proceedings;
• Establish, exercise, or defend legal rights;
• Protect the safety or rights of individuals;
• Investigate suspected unlawful activity; or
• Prevent fraud or security threats.

10Client Data Processed on Behalf of Clients

Certain Growth Station services may require us to process personal information provided by, collected for, or otherwise processed on behalf of a client.

This may arise in connection with services such as:

• Marketing campaigns;
• Lead generation;
• CRM-related work;
• Advertising activities;
• Website or software development;
• Analytics;
• Digital integrations;
• Customer journey optimization;
• Audience management; or
• Other digital services.

Depending on the applicable law and circumstances, the client may act as the party determining the purposes and means of processing relevant personal information, while Growth Station may process that information on the client’s instructions.

Clients are responsible for ensuring that personal information they provide or make available to Growth Station has been lawfully collected and may lawfully be used, disclosed, and processed for the agreed purposes.

Where required by applicable law or appropriate to the engagement, additional data-processing provisions may be included in a client agreement or separate Data Processing Agreement (“DPA”).

Where Growth Station processes personal information on documented client instructions, Growth Station will process that information subject to the applicable agreement, instructions, and legal requirements.

11Artificial Intelligence & Automated Tools

Growth Station may use artificial intelligence, machine-learning systems, automation, and other technology-assisted tools as part of its internal workflows or in connection with certain services where appropriate.

Such technologies may support activities including:

• Research;
• Ideation;
• Analysis;
• Content assistance;
• Design exploration;
• Development support;
• Workflow automation;
• Optimization;
• Quality assurance; and
• Other operational or service-related activities.

Where personal information is processed using third-party AI, automation, or technology-assisted tools, Growth Station will handle such processing subject to applicable data protection requirements, relevant contractual obligations, and any specific restrictions agreed with the relevant client.

Growth Station does not represent that all services involve the use of artificial intelligence, nor does the use of AI automatically mean that personal or confidential client information will be provided to an external AI provider.

Where third-party technology providers process personal information, their processing may also be governed by relevant contractual arrangements, applicable law, and, where applicable, their own privacy terms.

Clients may communicate specific contractual restrictions regarding the use of confidential, proprietary, or personal information with AI-assisted tools as part of the relevant engagement.

12Third-Party Platforms

Our Website and services may involve or integrate with independent third-party platforms, including:

• Social media networks;
• Search engines;
• Advertising platforms;
• Analytics services;
• Website hosting providers;
• Content management systems;
• Communication tools;
• CRM systems;
• Cloud providers;
• Payment processors;
• AI and automation providers; and
• Other technology providers.

Growth Station does not control the independent privacy practices of these third parties.

When you or a client uses a third-party platform, information processed independently by that platform may also be subject to the platform’s own privacy policy, terms, and data practices.

We encourage users and clients to review relevant third-party privacy policies where appropriate.

13Embedded Content & External Links

Our Website may include links to or embedded content from third-party websites or platforms.

Examples may include:

• Social media content;
• Videos;
• Maps;
• Portfolio content;
• External websites; or
• Other digital services.

Interacting with embedded content may allow the relevant third party to receive information concerning your device, browser, or interaction.

Growth Station is not responsible for independent privacy practices carried out by third parties.

Please review the privacy policies of relevant external websites and services where appropriate.

14International Data Transfers

Growth Station operates from Egypt, works with clients across the GCC and other markets, and may use technology or service providers operating in different countries.

As a result, personal information may, where necessary and legally permitted, be processed, accessed, transferred, or stored outside the country in which it was originally collected.

Where an international transfer is subject to legal restrictions or safeguards under applicable data protection law, Growth Station will implement appropriate safeguards, contractual protections, approved transfer mechanisms, or other legally recognized measures where required.

The specific requirements applicable to an international transfer may depend on the relevant jurisdiction, the type of personal information involved, the recipient, and the purpose of the transfer.

15Data Storage

Personal information may be stored electronically using Growth Station’s systems or authorized third-party service providers.

Depending on the relevant service or interaction, information may be stored or processed through:

• Business email systems;
• Cloud storage;
• Project management systems;
• CRM systems;
• Website infrastructure;
• Analytics systems;
• Accounting systems;
• Marketing platforms;
• Communication platforms; or
• Other authorized business systems.

Growth Station aims to limit access to personal information to individuals and service providers who reasonably require access for legitimate, authorized purposes.

16How Long We Retain Personal Information

Growth Station retains personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected or subsequently lawfully processed, subject to applicable legal, contractual, accounting, regulatory, security, and record-keeping requirements.

The appropriate retention period may depend on factors including:

• The nature and sensitivity of the information;
• The purpose for which it was collected;
• The duration of the relevant client or business relationship;
• Whether the information remains necessary for the relevant purpose;
• Applicable contractual requirements;
• Applicable limitation periods;
• Tax, accounting, or regulatory requirements;
• Security and fraud-prevention requirements; and
• The existence of an actual or anticipated legal dispute.

For example:

• Inquiry information may be retained for an appropriate period to manage communications and related business records;
• Client and project information may be retained during the business relationship and for an appropriate period afterward;
• Contracts, invoices, financial, and accounting information may be retained for periods required by applicable law;
• Marketing information may be retained while relevant and permitted, subject to applicable opt-out rights;
• Technical and security logs may be retained for appropriate operational and security periods; and
• Information relevant to a dispute, investigation, or legal obligation may be retained for as long as reasonably necessary to address that matter.

Where applicable law requires a specific retention or deletion period, Growth Station will seek to comply with that requirement.

When personal information is no longer required and there is no lawful reason to retain it, Growth Station may securely delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable requirements and reasonable technical practices.

17Data Security

Growth Station takes reasonable technical and organizational measures designed to protect personal information against risks including:

• Unauthorized access;
• Unauthorized disclosure;
• Loss;
• Misuse;
• Destruction;
• Alteration; and
• Other unlawful or unauthorized processing.

Depending on the circumstances, measures may include:

• Access controls;
• Authentication measures;
• Secure systems;
• Encryption technologies where appropriate;
• Restricted administrative access;
• Data backups;
• Website security measures;
• Secure communication methods; and
• Internal security practices.

However, no internet transmission, electronic storage system, or digital platform can be guaranteed to be completely secure.

Although Growth Station takes reasonable steps to protect personal information, we cannot guarantee absolute security.

Users and clients should also take appropriate precautions when communicating sensitive information online and should use secure methods where instructed.

18Personal Data Breaches

If Growth Station becomes aware of a personal data breach affecting information for which Growth Station has relevant responsibilities, we will assess the incident and take appropriate steps based on the nature and circumstances of the breach.

Such steps may include:

• Containing the incident;
• Investigating its cause, scope, and impact;
• Protecting affected systems;
• Reducing potential harm;
• Addressing relevant vulnerabilities;
• Preserving appropriate records; and
• Making notifications required under applicable data protection law.

Where required by applicable law, Growth Station will notify relevant individuals, clients, competent authorities, or other appropriate parties within the applicable legal timeframe.

Where Growth Station processes affected information on behalf of a client, incident response and notification responsibilities may also be governed by the relevant client agreement or Data Processing Agreement.

19Your Privacy Rights

Depending on your location, the nature of the processing, and applicable data protection law, you may have certain rights concerning your personal information.

These may include, where applicable, the right to:

• Be informed about the collection and use of your personal information;
• Request access to personal information held about you;
• Request a copy of certain personal information;
• Request correction, completion, or updating of inaccurate or incomplete information;
• Request deletion, erasure, or destruction of personal information where legally available;
• Request restriction of certain processing where applicable;
• Object to certain processing where applicable;
• Withdraw consent where processing is based on consent;
• Object to or opt out of applicable direct marketing;
• Request information regarding how your personal information is being used or shared; and
• Exercise other rights available under applicable data protection law.

Not every right applies in every jurisdiction or circumstance, and certain rights may be subject to legal conditions, limitations, or exceptions.

Growth Station may be required or permitted to retain certain information despite a request for deletion where the information remains necessary for contractual, legal, regulatory, tax, accounting, fraud-prevention, security, dispute-resolution, or other lawful purposes.

20Exercising Your Privacy Rights

To submit a privacy-related request, please contact:

info@growthstationco.com

Please clearly describe your request and provide sufficient information to allow us to understand the request and identify relevant records.

For security and privacy purposes, Growth Station may need to take reasonable steps to verify your identity or authority before fulfilling certain requests.

Growth Station will respond to valid requests within the timeframe required by the data protection law applicable to the request.

Where applicable law permits an extension due to complexity, volume, or other circumstances, Growth Station may use that extension subject to any applicable notice requirements.

Where Growth Station processes information solely on behalf of a client, we may refer or coordinate the request with the relevant client where appropriate and legally permitted.

21Marketing Opt-Out

You may opt out of receiving applicable promotional or direct marketing communications from Growth Station at any time.

You can do so by:

• Following an unsubscribe mechanism included in the relevant communication, where available; or
• Emailing info@growthstationco.com and requesting removal from applicable marketing communications.

Growth Station may retain limited information necessary to record your opt-out preference and prevent future unwanted marketing communications.

Opting out of marketing does not prevent us from sending communications necessary for an existing project, transaction, contract, security matter, legal obligation, or other non-promotional purpose.

22Children’s Privacy

Growth Station’s Website and professional agency services are primarily intended for businesses and adults.

Growth Station does not knowingly seek to collect personal information directly from children for marketing or commercial purposes.

If you believe that a child has provided personal information to Growth Station without appropriate authorization, please contact us at info@growthstationco.com so that we can review the circumstances and take appropriate action where required.

23Social Media

Growth Station may maintain profiles on independent third-party social media platforms.

If you communicate with Growth Station or interact with our content through such platforms, both Growth Station and the relevant platform may receive information relating to that interaction.

Information processed independently by a social media platform is governed by that platform’s own privacy policy, terms, and practices.

Growth Station is not responsible for independent processing carried out by those platforms.

24Business Transfers

If Growth Station undergoes or considers a merger, acquisition, investment, restructuring, reorganization, sale of assets, transfer of business, or similar corporate transaction, relevant information may be disclosed to advisers, investors, potential counterparties, purchasers, successor entities, or other parties where reasonably necessary and legally permitted.

Where appropriate, such disclosures may be subject to confidentiality, security, or other legal safeguards.

Personal information transferred as part of such a transaction will remain subject to applicable data protection requirements.

25Required Disclosures

Growth Station may retain, use, or disclose information where reasonably necessary and legally permitted to:

• Comply with applicable laws or regulations;
• Meet tax, accounting, or regulatory obligations;
• Respond to lawful requests from authorities;
• Comply with court orders or legal proceedings;
• Establish, exercise, or defend legal claims;
• Investigate fraud or suspected unlawful activity;
• Address security incidents;
• Protect the rights, property, or safety of Growth Station, our clients, users, or others; or
• Enforce our Terms & Conditions or contractual agreements.

26Sale, Sharing & Targeted Advertising

Growth Station does not sell personal information to third parties in exchange for monetary compensation.

Certain privacy laws may define terms such as “sale,” “sharing,” “targeted advertising,” or similar activities more broadly than a traditional monetary sale.

Where such laws apply to particular activities carried out by Growth Station, we will handle those activities in accordance with applicable legal requirements, including applicable notice, consent, opt-out, or other rights where required.

27Accuracy of Personal Information

Where you provide personal information directly to Growth Station, you are responsible for providing information that is accurate and reasonably up to date.

If information you have provided changes or you believe relevant personal information is inaccurate or incomplete, you may contact Growth Station to request correction or updating where applicable.

28Changes to This Privacy Policy

Growth Station may update this Privacy Policy from time to time to reflect changes in:

• Our Website;
• Our services;
• Technology;
• Business operations;
• Data-processing practices;
• Third-party services;
• Applicable laws; or
• Regulatory requirements.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.

Where required by applicable law, Growth Station may provide additional notice of material changes or obtain consent where necessary.

We encourage users to review this Privacy Policy periodically.

29Relationship With Our Terms & Conditions and Client Agreements

This Privacy Policy forms part of Growth Station’s Website policies and should be read together with our Terms & Conditions.

Our Terms & Conditions govern the use of the Website and other legal aspects of interactions with Growth Station, while this Privacy Policy specifically describes how personal information may be collected, used, shared, stored, protected, and otherwise processed.

Where a separate proposal, Statement of Work, client agreement, service agreement, Data Processing Agreement, NDA, or other written agreement contains specific privacy or data-processing provisions applicable to a client engagement, those provisions may apply to that engagement in accordance with their terms.

30Applicable Data Protection Laws

Growth Station is established and operating under the laws of the Arab Republic of Egypt and aims to process personal information in accordance with applicable privacy and data protection requirements.

Because Growth Station may work with clients, users, service providers, or business contacts across Egypt, the Gulf Cooperation Council (“GCC”), and other markets, additional mandatory data protection requirements may apply depending on the circumstances.

Relevant factors may include:

• The location of the individual;
• The location of the client;
• Where the relevant services are provided;
• Where personal information is collected or processed;
• The type and sensitivity of the information;
• The purpose and nature of the processing; and
• The requirements of applicable law.

Where mandatory local data protection requirements apply to a particular processing activity, Growth Station will seek to process personal information in accordance with those requirements.

Nothing in this Privacy Policy is intended to restrict privacy or data protection rights that cannot lawfully be excluded or limited.

31Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or Growth Station’s processing of personal information, please contact:

Growth Station Digital Marketing and Software Agency Operating as Growth Station

Website: growthstationco.com Email: info@growthstationco.com Phone: +20 128 133 8483 Country: Egypt

For privacy-related requests, please provide sufficient information to help us understand, identify, and respond to your request.

For general Website terms and conditions, please refer to our Terms & Conditions.